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We are looking for one person to serve as the “online concierge” for a major cosmetics company.  You will be working for a brand marketing agency. We are creating this position at the request of our client. The right person is great at problem solving. Relishes the challenge of turning customers with problems or questions into customers that are great referral agents.

Primary Skills:
*  understanding / experience in hospitality service
*  ability to be a good conversationalist via email and in social media
*  some work/understanding of social media platforms desired
*  excellent team player
*  understanding and appreciation for what makes a great brand experience
*  flexible and adaptable: as this is a newly created role, we will need to be entrepreneurial – learn and adapt quickly

This is a full-time salaried position with benefits, including health insurance, paid vacation and IRA.
Position is housed in our office in Midtown Atlanta.

To apply for the position, please send a cover letter and resume to Mike Tyre at mtyre@guestrelationsmarketing.com.

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